Article Link: https://www.nytimes.com/2020/01/31/health/pharmacists-medication-errors.html?action=click&module=News&pgtype=Homepage
Summary: All over the US, there have been reported cases of people being hospitalized, even as far as to the point of facing death because of pharmacists in chain drugstores are handing out the wrong prescription or the wrong kind of medicine. Turns out, pharmacists have to do a number of tasks from giving prescriptions, manning the drive through, calling doctors, consulting patients, almost simultaneously, making it a very demanding and dangerous job. Pharmacists describe an understaffed, high pressure work space with no time for breaks, and a lot of room for error. Many mishaps do not even go announced because they are settled with the family privately. When pharmacists took a survey, 600 pharmacists said that they "agree" or "strongly agree" that they feel pressured to meet standards that may interfere with patient care.
Reaction: It may be just in the area that I live in, but I've never experienced a drug store like Walgreens or a CVS that was super busy at the pharmaceutical area. However, I can understand how high pressured and high demanding the job is. Without the proper help, or the proper breaks for the pharmacists or any health care professionals in general, the consequences for their patients can be fatal. I'm shocked and sad to hear about the different patients that have suffered the consequences of these mishaps that were described in the article, including a patient that was given a powerful chemotherapy drug instead of an antidepressant that died two weeks later. I understand if the patients are unable to identify drugs that are prescribed in a bottle because of the complicated chemical name, but one of the other cases described was a man whose eye had swollen up because he was given ear drops instead of eye drops for a mild irritation. Yes, the pharmacist is at fault, but it is that hard to look at the bottle at least once in the few days he had used them for already and notice that they were actually ear drops?
Connection: The high pressure, high demanding working conditions connect back to the working conditions in the Gilded Age. Back then, people worked for 10 hours a day, maybe more, every single day, and it took a toll on their bodies and probably mental health, affecting their work. That reflects in the article, pharmacists having a long list of things to do, all while never even receiving a lunch break. One pharmacist quit his job because he was working 13 hours shifts with no breaks for lunch and dinner.
Questions for discussion: What solutions can you think up to solve this problem? Do you feel that the health care professionals are more at fault, or are the patients a little bit to blame?